Privacy Policy

2. PRIVACY POLICY This Privacy Policy explains how Gezawa Commodity Market & Exchange (GCMX) Radio and TV (hereinafter referred to as "GCMX Africa", "we", "our", or "us") collects, uses, and protects your information when you use our streaming services, website (www.gcmxafrica.com), and mobile application ("GCMX Africa App"). By accessing or using our services, you agree to this Privacy Policy.

2.1 Information We Collect We collect personal and non-personal information to provide and improve our services. This may include: (a) Personal details such as name, age, phone, email address, and contact information; (b) Payment and billing details processed through secure third-party systems; and (c) Device and usage data, including IP address, browser type, and viewing activity. (d) search queries; (e) viewing or listening history; (f) interactions with advertisements; (g) device information (IP, OS, devise ID); (h) approximate location; (i) precise location, if app permits; (g) Cookies and tracking for personalization, analytics, adverts and to prevent fraud.

2.2 How We Use Information We use collected information to: (a) Provide and maintain the GCMX Africa streaming service. (b) Search queries (c) Viewing/listening history (d) Device information (IP, OS, device Id) (e) Process payments and manage subscriptions. (f) Communicate updates, offers, and service notices. (g) Ensure legal compliance and prevent fraud. (h) Assist us make updates as may be required by the Law from time to time.

2.3 Data Protection We implement appropriate technical and organizational measures to protect user data from unauthorized access, disclosure, alteration, or destruction.

2.4 Sharing of Information We do not sell user information. We may share limited data with trusted service providers only for payment, processing, analytics and technical support — all bound by law and confidentiality agreements.

2.5 Cookies Our website and app may use cookies to enhance user experience and analyze traffic. Users can manage cookie preferences in their browser settings.

2.6 User Rights Users may access, update, or request deletion of their data by contacting us at support@gcmxafrica.com.

2.7 Changes to This Policy We may update this Privacy Policy from time to time. Updates will be reflected on this page with a new effective date. Effective Date: November 2025